Last updated: 9/6/2026
1. Subscription Cancellations
You can cancel your subscription at any time. Upon cancellation:
- Your subscription will remain active until the end of your current billing period
- You will not be charged for the next billing period
- No refunds are provided for partial months of service
2. Refund Eligibility
We may provide refunds in the following cases:
- Technical issues that significantly impacted service availability
- Billing errors or duplicate charges
- Special circumstances evaluated on a case-by-case basis
3. How to Request a Refund
To request a refund:
- Contact our support team via email
- Provide your account details and reason for the refund request
- Include any relevant documentation or screenshots
4. Processing Time
Refund requests are typically processed within 5-7 business days. The actual time for the refund to appear in your account may vary depending on your payment method and financial institution.